Shipping + Returns

Shipping:

All orders within South Africa are shipped via Courier Guy. Item ships in 3-5 business days. All packages are trackable. An email containing the tracking number will be sent to you when the order ships. 

Return Policy: 

There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return.

If you have changed your mind on a purchase we will exchange your item or refund your original method of payment provided that:

  • You return the item within 10 days (inclusive) from the date of purchase.
  • You produce your original Fubu invoice (receipt) when you return the item
  • The item is in original saleable condition
  • With all original tags and any sewn labels still attached
  • In an unworn, unopened and unused state
  • A return form is completed and accompanies your item(s) being returned
  • In original packaging

If you are not able to comply with these requirements, Fubu South Africa reserves the right to refuse an exchange or refund on change of mind items. Fubu South Africa will not accept a bank statement as proof of purchase.

Ready for an Exchange or Refund:

To request an online exchange or return, please email sales@fubu.co.za with your order number, reason for return and we will gladly help you as long as it is compliant to our exchange and refund policy. 

    Please note: a refund will be provided to you crediting your original method of payment, providing all the Returns Policy Conditions are met and our warehouse has received the original item that is being returned and that the item is in good, saleable condition. Cash refunds will not be provided under any circumstances.